If you don’t have a cancellation policy in place for your business, make this task item number one on your to-do list for this week. Your time is money. That includes the time you spend planning for and holding meetings with your clients. Next to a contract, a cancellation policy is one of the most important elements that will protect your time and income from being run roughshod by client inconveniences or insensitivities. To help you tackle this task, this article will outline why you need a cancellation policy, what a fair policy should include, how you should communicate it, and template resources to write your own.
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