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How to Use Negative and Positive Feedback Loops for Customer Support

How to Use Negative and Positive Feedback Loops for Customer Support

The easiest way to find out how happy your customers are is to ask them for their input. This information is invaluable when it comes to implementing changes that can improve your business. Positive and negative feedback loops are one method of collecting it.

In this article, we’ll talk about what feedback loops are. Then we’ll break down how your business can use them to improve customer satisfaction.

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